How KineAI collects, uses, and protects personal data.

We may collect the following categories of personal data:

• Contact information, including your email address when you join a waitlist, subscribe, request support, or communicate with us.
• Fitness preferences, including information you provide about pain, injuries, available equipment, and the amount of time you have available to train.
• Usage and device information, such as browser type, approximate location, IP address, pages viewed, referral source, and interactions with our site.
• Cookie and advertising data collected through technologies such as Google Analytics, Meta Pixel, TikTok Pixel, and session cookies.

We use personal data to:

• deliver and improve KineAI services and workout personalization;
• communicate with you about your account, subscription, or support requests;
• analyze traffic, engagement, and conversion performance;
• measure and optimize marketing campaigns on Meta, TikTok, and other channels;
• prevent fraud, abuse, and misuse of the service; and
• comply with legal obligations and enforce our terms.

Where GDPR applies, we rely on one or more of the following legal bases:

• Consent for optional cookies, analytics, advertising technologies, and certain marketing communications.
• Performance of a contract when we provide paid services, account access, or customer support you request.
• Legitimate interests in improving our website, securing our systems, and understanding how users interact with KineAI.
• Legal obligations where we must retain or disclose information under applicable law.

KineAI uses cookies and similar technologies to remember sessions, understand site usage, and measure campaign performance.

• Google Analytics 4 helps us understand traffic patterns and engagement on our website.
• Meta Pixel helps us measure the effectiveness of Meta ads and build audiences for remarketing.
• TikTok Pixel helps us understand campaign attribution and improve advertising performance on TikTok.
• Session cookies help keep the website secure and functional during a browsing session.

More detail about the cookies we use, their duration, and how to manage them is available in our Cookie Policy.

We may share personal data with trusted service providers that help us operate KineAI.

• hosting, analytics, and infrastructure providers;
• payment and billing providers;
• advertising and attribution partners such as Google, Meta, and TikTok; and
• professional advisors or authorities when disclosure is legally required.

We do not sell personal information for money. However, some advertising cookie activity may be considered "sharing" under California law for cross-context behavioral advertising.

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

• Email and account-related data may be retained until you unsubscribe or request deletion.
• Fitness preference data may be retained while your account is active and for a limited period afterward to support support, analytics, and compliance needs.
• Cookie retention periods vary by tool and are described in our Cookie Policy.

Depending on your location, you may have the right to:

• request access to the personal data we hold about you;
• request correction or rectification of inaccurate data;
• request deletion of your personal data;
• object to or restrict certain processing;
• request a portable copy of your data; and
• opt out of targeted advertising or certain cookie-based tracking where available.

California residents may also request information about categories of personal data collected, categories of recipients, and their rights under the CCPA.

KineAI may use service providers located in countries other than your own. When we transfer personal data internationally, we take appropriate steps designed to protect it, such as contractual safeguards and security controls appropriate to the nature of the information.

No online service can guarantee absolute security, but we use reasonable technical and organizational measures to protect personal data.

To exercise your rights, ask privacy questions, or request deletion, contact us at privacy@kineai.com.